Our state of the art warehouse facility, located 60 miles west of Chicago, permits us to maintain the inventory needed to support your programs. The overwhelming majority of products in our warehouse ship the same day that the order is received, or no later than 48 hours. An order acknowledgement with tracking information is provided for every order. In the rare case of a backorder, the estimated order-fill date is provided along with confirmation of shipping.
In addition to our expertise in shipping, we provide outstanding product support for corporate events, sponsorship programs, and gala events. Our team will work with your event coordinator to assure a seamless performance that will delight participants and staff alike.
Elite Creations is recognized as a market leader in data management, annually placing at or near the top in surveys of excellence. Customers can rely on the accuracy of pricing, descriptions, and availability of information for our products- a key aspect of successful programs. We continue to further enhance our ability to partner electronically with customers and suppliers, and to provide product information to sales reps and customers.
We recognize that our suppliers are trusting us to protect their valuable brand. This is taken very seriously in our business, using operating procedures where our main priority is to protect our supplier's brands. We have experience in designing and operating program requirements that add additional layers of protection to assure that products reach only those for which they are intended.
Handled with Care
An essential part of protecting our supplier's brands is to assure a positive customer experience. This goes beyond prompt order fulfillment. It is assuring to know that the customer is delighted when they receive the product. We do all that is necessary to prevent damage. Our fashion orders are presented in packaging that matches the customer experience at an upscale retail store. In the rare instances where damage occurs or the customer is not satisfied, the situation is promptly rectified.
Laser Etching, imprinting and other means of customizing products is available for your special event or customer on a number of products within our collections. See our customization pages for more detail.
PPAI #229246 UPIC: ELITE706 ASI #51804